Last week, I allowed a class discussion to go off the rails. I didn't mean for it to happen- but it's amazing how quickly things can deteriorate when emotions are involved. And let's be honest- right now- EMOTIONS ARE INVOLVED! In this week's episode, learn what I did wrong, and 5 steps to position yourself for a really great conversation with .... are you ready?...... someone you completely disagree with.

I know. It seems impossible. But trust me, you can do it.